ANALYST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Analyst - Inbound Chat - Customer Operations (Pune)

Analyst - Inbound Chat - Customer Operations (Pune)

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We're searching a driven and customer-focused Specialist to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our web chat platform. You'll offer exceptional service, addressing a wide range of questions in a timely and professional manner.

If you have a proven understanding of customer service principles, are comfortable with technology, and demonstrate excellent communication techniques, we encourage you to apply.

  • Tasks include:
  • Addressing to customer inquiries via live chat
  • Resolving with technical issues and providing solution information
  • Managing accurate customer records in our CRM system
  • Collaborating with other departments to ensure a seamless customer experience

Join Eclerx as an Inbound Chat Analyst in Pune

Are you passionate about providing excellent customer service? Do you have a get more info knack for connecting with people online? If so, then this opportunity might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, provide support, and guarantee a positive customer experience.

At Eclerx, we offer a stimulating work environment where you can grow your skills and make an impact in our success. We also provide competitive compensation and benefits packages to ensure our employees are valued.

If in this exciting opportunity, please submit your resume today!

Customer Support : Remote Chat Support Position at Eclerx Pune

Are you a driven individual with strong customer service skills? Do you excel at helping users resolve their queries in a timely and efficient manner? If so, then this rewarding Inbound Chat Analyst Opportunity at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are committed to providing world-class customer service. Our team of talented professionals work together to provide a seamless customer experience.

  • As an Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Assisting to user questions via live chat in a friendly manner.
  • Addressing common concerns effectively and efficiently.
  • Escalating complex issues to the appropriate department .
  • Providing a positive customer experience.

If you are ready to join our growing team and make a tangible impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is looking for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this vital role, you will be the first point of contact for our valued customers, providing exceptional support via live chat. If you have a solid understanding of customer service principles and a ability to resolve customer queries effectively, we encourage you to join us!

  • As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
  • Responsibilities include: Identifying and escalating complex issues to appropriate teams
  • Qualifications: Strong problem-solving abilities

We offer a dynamic work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Kickstart Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional customer service skills? Do you excel in a fast-paced environment and value helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect springboard for you!

At Eclerx Pune, we are dedicated to providing our customers with a exceptional experience. As an inbound chat analyst, you will be the first point of contact for our clients, addressing their concerns in a timely manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are ready to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Specialist - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a driven individual with excellent customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are presently seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.

As an Inbound Chat Analyst , you will be the first point of contact for our valued customers, offering timely and effective solutions to their concerns . You will leverage your knowledge to address a spectrum of customer issues through our online chat platform .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a team-player individual with exceptional communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!

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